FOR IMMIGRATION FIRMS

Cut DS-160 processing from 2 hours to 15 minutes.

Your staff stay on casework, with improved speed and accuracy in DS-160 workflows.

Book a 30-minute workflow review with the founder

At twenty cases a month, the intake, the chasing and the typing come to about 35 staff hours.

  • We file through to submission, or stop before the signature so your firm signs.
  • $15 a case. No seat licences, no subscription, no minimum.
  • A record of what the consular site showed and what was filed.

Who is this for?

  • Your staff retype client answers into the consular site
  • You have repeat clients — a TN today, an E-2 three years from now
  • Your immigration software's e-filing keeps falling over
  • You are paying a subscription in the months you barely use it
Proof

One visa agency measured it: two hours a case, down to five minutes

200+
DS-160s filed in a busy week
96%
Less processing time per application
2 h → 5 min
Staff time per application, before and after

Start now! Don't wait until tomorrow.

VizeAmerica.com, a five-person visa agency in Romania

VizeAmerica is a visa agency, not a law firm. What they measured is the part your firm would hand over too: a client's answers going into the consular site, page by page. Your firm keeps the read-back and the signature, and the figures further down count that time as yours.

Read the full case study
What it costs to find out

Find out on one case, at no cost

Your first case is free. Send one client the questionnaire, let us fill in the consular site, and read the finished application at ceac.state.gov before you decide anything.

Run your first application freeSee how it works

A card at signup, then the first case is on us.

Before and after

What comes off your team's plate, and what stays

Five stages sit between a client's answers and a DS-160 filed at the Consular Electronic Application Center. Three of them stop being your firm's work. Two of them are judgment, and they stay exactly where they are.

TodayWith ds160.io
Collecting the answersAn intake call, then a fortnight of follow-up emails for the answers nobody gave.The client answers on their phone, in their own language, and it saves as they type.
Typing them into the consular siteTwenty to twenty-five minutes a case, copying out answers your firm already has.Ours. Every page, captchas included.
The consular site timing out mid-formBack to the Application ID, find the page you lost, start typing again.Ours. The run picks itself up and carries on.
Reading the application backStays with your firmAgainst the questionnaire, on screen, hoping the typing was faithful.Against the finished application on the government's own site, with a PDF of every page in the file.
Signing and submittingStays with your firmYour firm.Your firm, at ceac.state.gov. One security code to type.

We do the typing. Your firm keeps the review and the signature.

What the retyping costs you a month

Cases a monthStaff hours it takesCost to buy it back
20~35 h$300
50~88 h$750
100~175 h$1,500

Each case at $15 gives back about 1 hour 45 of staff time. At fifty cases a month, $750 buys back about 88 hours of intake, chasing and typing.

1 hour 45 is the intake, the chasing and the typing into the consular site; two hours is the whole job, read-back included. Your own read-back is not counted as time saved, because your firm still does it — that is the point of stopping before the signature.

Switching

Prove it on one real case before you change anything

Nothing about the way you work now has to move until you have watched one filing come out right.

Run one case in parallel

Run your next DS-160 here alongside your usual process, then compare the two applications at the consular site. If ours is not clearly better, stop there.

E-file broken and cases waiting?

When your case system's e-filing breaks, your cases wait on someone else's release cycle. Send the client the questionnaire instead. The DS-160 is the only thing we work on, and we fix what breaks on it within 24 hours.

Priced on your cases, not your seats

$15 a case — one applicant, one DS-160 — invoiced for the cases your firm creates. No seat licences: add the whole firm, and a month with no new cases costs nothing.

We don't hand you a login and disappear

We are on hand for your first live filings, and if you are coming from another system, tell us what you have under way and we will help you get the firm running on it.

You do not need to

  • Replace your case management system
  • Move the matters you have open
  • Train the whole firm
  • Sign up to anything monthly
  • Let software sign for your client
Workflow

How it works

Six steps, from the link you send to the application your firm signs.

01YouStep 1 of 6

You send one link

Create a link for the applicant and send it, or let us email it under your own name and logo. Nothing is installed and your client makes no account — the link is the whole of what they need.

Your time
Under a minute
Instead of
A questionnaire attached to an email
How client links and emails work
The Create Client Link screen just after a link was made, with the active links beneath it
02Your clientStep 2 of 6

Your client answers on their phone, in their own language

They work through the questions section by section, in whichever of the ten languages they read, and stop and come back as often as they need. Try the language menu on the screen below — it is the real one.

Your time
None of it
Instead of
Chasing a half-filled form by email and phone

The page a client opens from their link, with its language menu and its list of sections

03YouStep 3 of 6

You read the answers instead of retyping them

Answers written in another language arrive translated, with the original kept beside them so you can check the meaning rather than take it on faith. Change anything that needs changing, and approve.

Your time
About five minutes
Instead of
Twenty to twenty-five minutes of typing into the consular site
What the review covers
A security question in the form, with a Chinese answer and the English wording that will be filed
04ds160.ioStep 4 of 6

We fill in every page for you

The application is created on the Consular Electronic Application Center and filled in page by page, field by field, while you watch the count move. Nobody on your side is at the keyboard.

Your time
None of it
Instead of
An hour of copying answers between two windows
The submission panel part-way through a run, with the field count and the section being filled
05YouStep 5 of 6

We stop before signing, and your team signs

Turn on stop before signing and the run fills in and checks every page, then halts. Your team opens the application on the consular site, reads it back and signs it. Nothing goes out over your name without someone at the firm having read it.

Your time
About ten minutes
Instead of
Typing the whole application yourself in order to be sure of it
How stop before signing works
The Ready to sign banner and the button that opens the application at the consular site
06YouStep 6 of 6

You keep a copy of what was filed

Every page as it stood on the consular site comes back as a single PDF, so months later you can show exactly what was submitted and when, without logging in anywhere.

Your time
Under a minute
Instead of
Screenshots in a folder, or nothing at all
What the filed copy contains
The panel that downloads the PDF of the filed application
Returning clients

Enter a client once. Never again.

The first DS-160 for a client is answered once — usually by the client, in their own language. Every application after it starts as a clone of that one: tick the sections that still hold, redo the ones that changed.

A client you filed on a TN three years ago is back, this time on an E-2. Different visa, different trip, same person: the personal details, the family, the previous travel and the work history are already there, so your staff redo what changed and nothing else. A family of five travelling together works the same way — one questionnaire, four clones.

Cloning reuses applications that are already in ds160.io. A DS-160 filed somewhere else cannot be imported yet, so a client you are bringing across is entered here once and reused from then on. Moving a batch? Tell us what you have and we will help.

Clone an application

Every section is a tick box. Untick what has changed.

  • Personal informationReuse
  • FamilyReuse
  • Previous U.S. travelReuse
  • Work and educationReuse
  • Address and phoneRedo
  • Trip and visa typeRedo
Details

The questions firms ask first

What happens to the signature, to the record, and to the client who doesn't read English.

Software that signs a client's application before anyone has read it.

It stops before signature, not after

Turn on Stop before signing and we fill in and check every page, then stop. Your team opens the completed application on the official site, reviews it, has the client approve it, and signs it there.

No proof of what was actually submitted.

A record of exactly what was filed

When a filing finishes you get the consular site's own copy: a PDF of every page it showed back for the application, plus the confirmation page. Keep it in the client file or send it to the client.

Everyone filing their own way.

Set the filing policy once for the firm

Owners and admins decide whether applications stop for review before signature, what the consular security answer is, and what goes in the preparer section — once, for the whole workspace, instead of per person per form.

Days lost chasing clients for answers.

Each client gets their own link

Send the link. They answer the questionnaire. It arrives in your dashboard for review and amendment, then goes out for filing.

Clients who aren't comfortable in English.

Clients answer in their own language

The questionnaire runs in 10+ languages including English, Русский, Română, Español, 中文, Tiếng Việt, हिन्दी, Nederlands, Português, Français. Passport numbers, names, and anything the DS-160 wants in English stay in English. Everything else comes back to you translated into English.

DS-160 filing as one small feature of a large system.

The DS-160 is not on our roadmap. It is the roadmap.

One form is all we do. When the consular site adds a question, renames a page or changes what an E visa has to answer, that is the week's work — not a ticket queued behind someone else's billing module.

What you get

We take DS-160 data entry and consular filing off your team

We take on the work from the client's first answer to the confirmation page in the file. Your staff review the answers; they do not type them.

  • A link for every clientSent from your address, with reminders for the ones who never open it. Answers save as the client types, so a closed tab costs nothing.
  • A questionnaire in 10 languagesEnglish, Русский, Română, Español, 中文, Tiếng Việt, हिन्दी, Nederlands, Português, Français. Whatever they write comes back to you in English.
  • Your name on it, not oursYour logo, your domain, your email address. The client never sees ds160.io.
  • Review and approvalEvery answer is yours to correct first, and you can attach your own guidance to any question clients keep getting wrong.
  • The filing itselfWe fill in every page of the official form, captchas included, and keep going when the site times out or throws you back to the start.
  • The confirmation pageThe Application ID and confirmation page, in your dashboard the moment the filing lands.
  • A PDF of what was filedEvery page as the consular site showed it back. Keep it in the client file or send it on.
  • Returning clients and familiesClone a previous application and change what moved — whether the client is back in three weeks or three years. Fill in one family member and clone them for the rest of the household.
  • Stop before signingOptional: we fill in and check every page, then leave the signature to your team at ceac.state.gov.
  • Help getting your cases overMoving from another system, or part-way through a batch? Tell us what you have and we'll help you bring it across.

Firm setup, included

We set the workspace up with you before your first live case, rather than handing you a login and a link to the documentation.

  • Your signing policy, set for the whole firm
  • Preparer details filled in once, not per form
  • Your consular security question and answer, set once
  • Your logo and your domain on everything the client sees
  • Everyone at the firm added, with no seat licences
  • Us on hand for your first live filings

$15 a case — one applicant, one DS-160 — and your first one is free. What you pay tracks the cases you file, not the people you employ.

Unlimited team members, document storage, a history of every field change, and an API if you'd rather create client links from your own system. No subscription, no seat licences, no minimum.

For immigration firms: keep your team on casework

Your staff stay on casework instead of consular data entry, and the signature stays where it belongs. Turn on Stop before signing and nothing is signed until someone at the firm has read the application at the source.

For visa agencies: busy weeks without the backlog

The busy season stops turning into a backlog: the same preparers handle several times the applications, and a group booking no longer eats a week. Clients answer on their phone, in their own language, and agencies tell us their clients prefer it.

See the agency workflow
The alternatives

Three ways a DS-160 gets filed

Today a DS-160 is either typed into the consular site by hand or e-filed from case software. Here is what each one leaves your team to do.

By hand at the consular siteE-filing in case softwareds160.io
The client enters their own answersNoVariesYes
The client can answer in their own languageNoNoYes
Staff read it before anything is filedBy handVariesYes
Filed through to the confirmation pageBy handVariesYes
A PDF of the application as the consular site received itBy handVariesYes
A previous application can be reusedNoVariesYes
Staff time per case, your read-back included~2 h~1 h~15 min
How it is pricedStaff time onlyPer seat, per monthPer case filed

E-filing built into case management varies by product and by visa type, and some of it fills part of the DS-160 and leaves the rest to whoever is at the keyboard. The middle column assumes that: the software does some of the typing, your team does the intake, the corrections and the finishing. Check yours against the rows above before you compare prices.

Workflow review

See exactly how DS160.io would fit into your firm

We'll review how your firm files DS-160s today — your case mix, who reviews what, what has to move across — find what can be automated, and map how your open cases and prior DS-160s would move into DS160.io.

What we can look at

  • Prior DS-160 PDFs
  • Moving from your current software
  • Client intake
  • Attorney and paralegal review
  • E-filing on the consular site
  • Stopping before signature
  • Complex visa types

You leave with a recommended workflow and a migration plan — useful whether or not you use DS160.io.

Firms that complete a workflow review get onboarding and migration included if they move forward: we set up your workspace and move your open cases across for you.

Book my workflow review

30 minutes with the founder, not a sales rep. See if DS160.io fits your workflow — no obligation to buy.

Or give us one case — your first application is free
sales@ds160.io
Based in Seattle · supporting clients globally

Or send us a note

Your organization*
Forms per month

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Setting up your workspace?

Step-by-step guides on workspace setup, client intake, e-filing, whitelabel, and billing.

Read the docs →